Service & Application

Our team of application experts will advise and support you from the inception of your machine project through to its implementation and commissioning. They offer solutions that are tailored to your needs and always developed on an individual basis. Starting with a parts study through to parts testing, but also in the automation of processes and the development of new production methods. 

À la carte employee training and support in day-to-day production can be offered individually and flexibly for you. 

Our hotline is available to ensure responsive technical support in every situation. Whether it's to make an appointment, order spare parts or plan a delivery. But also to provide quick and uncomplicated remote support. Our service team is available to you by telephone and email and will take care of your concerns. 

Our service technicians are on the road for you to provide the expected service at your site. From initial installation to repairs and maintenance, to software updates and the integration of additional options, our technicians take care of the production readiness of your Tsugami system. 

Thanks to our own spare parts warehouse, our service team can respond quickly and easily with new and reconditioned spare parts within a short time frame. Our stock of safety parts enables us to troubleshoot problems as quickly and flexibly as possible.