Swiss Medtech Expo 365

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Presentation Swiss Medtech Expo 2025

Human-centered Design for improved CRT outcomes - How HFE reveals innovation opportunities

When we say “smart wearable,” we don’t mean an app on a phone. We mean on-body sensing engineered for real clinics: high-density, high-fidelity signals captured quickly, cleanly, and above all reliably. With around 1 million pacemakers implanted globally each year, that reliability is critical.

Pilotfish Netherlands BV
Amsterdam, Netherlands

When we say “smart wearable,” we don’t mean an app on a phone. We mean on-body sensing engineered for real clinics: high-density, high-fidelity signals captured quickly, cleanly, and above all reliably, no matter the prior experience of the nurse. With around 1 million pacemakers implanted globally each year, that reliability is not optional, it is critical.

That’s why we co-developed the EP Solutions CRT patch together with nurses and doctors from day zero. Hardware and instructions evolved directly from clinical feedback and human factors research. The result is a two-piece patch and amplifier that can be applied in under 10 minutes, and in just ~5 minutes with some experience, while fitting most patients with only two sizes (waist 58–135 cm, bust up to 145 cm).

Once applied, the patch records 120+ skin-surface ECGs in one go and fuses them with CT data to create a beat-by-beat timing map of the heart’s lower chambers. This enables clinicians to place the CRT pacemaker lead exactly where it will deliver the greatest benefit.

Pilotfish Co-founder Harm Hogenbirk will share how human-centered design and human factors engineering reveal innovation opportunities that lead to safer, smarter medical devices.

👉 Join us for the talk and continue the conversation with Pilotfish and Zign Group at our joint booth D2104.

Speakers (1)

Harm Hogenbirk

Harm Hogenbirk

Pilotfish B.V., Co-founder, MD

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Harm Hogenbirk
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Key data

  • Tuesday, September 9, 2025
  • 1:20 PM - 1:30 PM
  • Halle 2, Symposium
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